Privacy Policy

Overview

Vetaris Labs Inc. ("Vetaris Labs," "we," "us" or "our") operates vetarislabs.com (the "Site"). This policy explains what information the Site collects, how it's used, and the choices you have. We're a small Canadian animal-health company and this Site is informational — it does not process online orders or accounts.

Information we collect

We collect very little personal information through the Site:

• Information you provide directly. If you email us (for example, at hello@vetarislabs.com or professionals@vetarislabs.com), we receive your email address and whatever you include in your message.
• Automatically collected technical data. Like most websites, our hosting provider logs standard request information — such as IP address, browser type, device type, referring page and timestamps — for security, performance and diagnostic purposes.

The Site does not use analytics, advertising or tracking cookies, and does not include a checkout, login, or account system.

How we use information

• To respond to inquiries sent to our email addresses.
• To operate, secure and maintain the Site.
• To understand, in aggregate, how the Site is performing (via server-level logs, not individual profiling).

We do not sell, rent or trade personal information to third parties.

Cookies

The Site does not set advertising or analytics cookies. Your browser may store your light/dark display preference locally on your device; this stays on your device and is never sent to us.

Third-party services

The Site is hosted by Netlify and loads web fonts from Google Fonts. These providers may process standard connection data (such as IP address) as part of delivering the Site to your browser, under their own privacy policies. We do not share any additional personal information with them.

Data retention

Email correspondence is kept only as long as needed to respond to and, where relevant, keep a record of the inquiry. Server logs are retained by our hosting provider for a limited period for security and diagnostic purposes.

Your rights

As a Canadian company, we handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). You can ask us what information we hold about you, request a correction, or ask us to delete it, by contacting us using the details below.

Children's privacy

The Site is intended for a general audience and is not directed at children. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time to reflect changes to the Site or applicable law. The "Last updated" date above reflects the most recent revision.

Contact us

Questions about this policy or your information can be sent to hello@vetarislabs.com.